Shipping Guidelines

Important: Sample Shipping Guidelines

To ensure accurate testing results, please do not ship waterline samples on a Friday or on the day before a holiday. Samples must remain on ice and held at a low temperature throughout transit. Samples that arrive outside of their required hold time may yield inaccurate results, so proper timing and packaging are essential.

Please plan your shipments around the holidays below, and avoid shipping the day prior to each date.

Check your UPS drop-off time

For air packages, confirm your local drop-off cutoff so the package still ships the same day.

  • Know your local drop-off cutoff, it can be earlier than your last pickup time.
  • Ask about a scheduled pickup instead of a counter drop-off to guarantee same-day dispatch.

Air services can still be delayed by weather or mechanical holds, so build in buffer when possible.

Never ship on a Friday, Saturday, or Sunday

Samples shipped on Friday, Saturday, or Sunday often sit in transit over the weekend, arriving after hold time has expired, which can affect the accurary of your results.

Never ship the day before a holiday

If our lab is closed the next day, samples shipped the day before may sit unrefrigerated far longer than their safe hold window allows.

2026 Holidays

Holiday Date
Indigenous Peoples Day Mon, Oct 12
Veterans Day Wed, Nov 11
Thanksgiving Day Thu, Nov 26
Day after Thanksgiving Day Fri, Nov 27
Christmas Eve Thu, Dec 24
Christmas Day Fri, Dec 25

2027 Holidays

Holiday Date
New Years Day Fri, Jan 1
MLK Day Mon, Jan 18
Presidentโ€™s Day Mon, Feb 15
Memorial Day Mon, May 31
Juneteenth Sat, Jun 19
Independence Day (Obs.) Mon, Jul 5
Labor Day Mon, Sep 6
Indigenous Peoples Day Mon, Oct 11
Veterans Day Thu, Nov 11
Thanksgiving Day Thu, Nov 25
Day after Thanksgiving Day Fri, Nov 26
Christmas Eve Fri, Dec 24
Christmas Day Sat, Dec 25

Questions about hold times or shipment timing?

Contact us before you ship, and we'll help you plan the right ship date.

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